Etisalat and du are the two operators that are operating in the United Arab Emirates.
- Etisalat
The Etisalat company was established on 5 October 1976. Its headquarters is located in Abu Dhabi, United Arab Emirates. H.E. Obaid Humaid Al Tayer is the chairman and Hatem Dowidar is the CEO of this company. This Etisalat company provides some services to its users such as fixed-line and mobile telephony, Internet services and digital television. The company’s 40% shares are held by the UAE Federal Government and 60% shares are owned by public shareholders. Etisalat provides Internet services for home users such as 3G Mobile Internet access, 4G Mobile Internet access, Broadband Internet services, Prepaid and postpaid dialup Internet access, and Cloud gaming services in partnership with Gamestream.
Etisalat also operates a system of Wi-Fi hotspots that are known some in central locations, for example in shopping malls, restaurants, and sheesha cafes. iZone can be used by purchasing prepaid cards. Etisalat is an investor in Thuraya of 34.5% shares that is a satellite geo-mobile communication systems provider. Etisalat launched the free local and national HD calls across the UAE on 1 June 2013. Etisalat raised its stake in Canar from 37% to 82% with a price of AED 584.17 million which is US$159 million in September 2007.
email: carriersupport@etisalat.ae
Phone number: 800 101
Website: www.etisalat.com
phone: +971 800 55 800
- Du
Du operator was established in 2005. Its headquarter is located in Al-Salam Tower, Dubai, United Arab Emirates. The area served by this company is in the United Arab Emirates. Malek Sultan Al Malek is the Chairman and Fahad Al Hassawi is the CEO of this company. Du operator provides some services to its customers such as Fixed line and mobile telephony, Internet services and digital television.
In 2012, du introduced the LTE that utilises FDD-LTE Band 3 (1800 MHz) frequency. It was then announced that du had launched VoLTE over its network in August 2014. du began its 5G network infrastructure development in 2015. It was the first telecom operator to introduce a 5G network in the UAE in 2019.
Customer Service: +97 180 0155
Website: du.ae
Du UAE Email: customer.care@du.ae
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